Casola Pricing
Pick a plan. Build.
Every plan includes live conversation minutes each month. Paid plans keep working past the allowance at a published per-minute rate, with spend alerts and an optional hard cap.
Free
Try the platform and make your first integration calls.
- 30 live minutes a month, then it stops
- 1 concurrent session
- Every stock avatar
- Full API and browser SDK access
- 200 live minutes included, then $0.25/minute
- 3 concurrent sessions
- 10 active custom avatars, 3 versions each
- Spend alerts and an optional hard cap
- 1,500 live minutes included, then $0.20/minute
- 10 concurrent sessions
- 100 active custom avatars, 10 versions each
- Spend alerts and an optional hard cap
Enterprise
Custom capacity, zero data retention, and a contract.
- Custom minutes, concurrency, and avatar capacity
- Zero data retention for customer content
- Custom DPA, security review, and support
- Order-form pricing
What this means in practice
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No surprise bill
Free stops at its allowance. Paid plans continue at a published per-minute rate, and spend alerts plus an optional hard cap keep the bill inside a number you chose.
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Upgrading works immediately
Move up a plan and a fresh allowance starts the moment you pay. You do not wait out the month you just exhausted.
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Minutes, not credits
A minute of conversation costs a minute. Nothing to convert, nothing to top up, no second currency to reason about.
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Cancel whenever
Cancelling stops the next charge. You keep everything you paid for until the period you already bought runs out.
How it works
What counts as a minute?
Time spent in a live conversation, measured while the session is running. Idle time costs nothing.
What happens when I use up my included minutes?
On Free, new conversations stop starting and we tell you why. On Developer and Scale, sessions keep working and time past the allowance bills at your plan’s per-minute rate — unless you set a hard spend cap, which stops new sessions instead. A conversation already under way always finishes normally.
When do minutes reset?
On your billing date each month. Without a subscription, they reset on the 1st.
What if I upgrade partway through a month?
A new billing period opens straight away, so the larger allowance is available immediately. Downgrades take effect at the end of the period you already paid for.
Do unused minutes roll over?
No.
What if a payment fails?
Your plan keeps working while we retry the card, and we email you a link to update it. Access stops only if the retries run out.
What happens when every GPU is busy?
Starting a conversation fails and asks you to try again in a moment. There is no queue to wait in.
Can I get dedicated GPUs, an SLA, or per-minute volume pricing?
Yes. That is Enterprise, and it starts with a conversation.